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Taxi Service Terms and Conditions

The information below is an extract of the full terms and conditions for the web site and taxi services. To see this in full please click here.
 
2. ORDERING FROM US
 
2.1        You are deemed to place an order with us (i) by ordering via our online checkout process (ii) when you place a booking for taxi services and intend to pay by cash/cheque (iii) when you register an advertisement with us and intend to pay by cash/cheque. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products/services you have ordered.
 
2.2        Our acceptance of an order takes place when we publish the advertisement to our web site and/or send you confirmation of your taxi booking.
 
2.3        We may refuse to accept an order:
(a)        if we do not think it suitable content for our site for any reason;
(b)        where we cannot obtain authorisation for your payment;
(c)        if we think we are unable to meet your requirements;
(d)        if there has been a pricing or product description error; or
(e)        if you do not meet any eligibility criteria set out in our terms and conditions.
 
3.        PRICING
3.1        Our prices do not include VAT as we are not registered for VAT.
3.2        If we begin to charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates will be set out in a specified pricing structure shown in an additional file when applicable. We currently do not charge for this.
3.3        Our prices are reviewed monthly.
 
4.         CANCELLATION AND RETURNS POLICY
4.1        If you wish to cancel your order:
(a)        you must obtain a cancellation number from us.
(b)        you can notify us through the web site by email or by text or telephone call using the information provided in your taxi booking details or on the invoice for your advertisement. *Please note that all advertising services including renewals are subject to a 3 month minimum charge to cover admin costs.
(c)        where taxi bookings have been made and confirmed, you can cancel these services up to 30 minutes before the booking time and provided the booking is cancelled within 60 days of payment a full refund will be available, if the booking is cancelled after 60 days of payment all refunds will be less a 5% processing fee, failure to cancel your taxi booking/s up to 30 minutes before the booking time will result in a £30 fee being payable by you to compensate for loss of business during the time period used to attend the airport and wait when you do not intend to take up the service. If you were paying by cash an invoice will be issued to you, or in the event that you paid in advance a refund will be issued less this fee. Where the monies paid by you in advance are less than £30 no refund will be made and an invoice for the balance will be issued.
(d)        you can cancel your advertisement up to 30 days after placing your order after which no refund will be due.
(e)        where you cancel your advertisement within 30 days a full refund will be given only in the event of an error on our part, in all other cases a refund will be issued less the 3 month minimum charge.
 
6.        SERVICE ACCESS & PROVISION
6.1        While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.
6.2        Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control. 
6.3       While we endeavour to provide Taxi services to your destination in a professional and timely fashion, we will not be liable for any delays due to vehicle breakdown, accident or traffic & road conditions. The person booking the Taxi service is responsible for ensuring there is enough time allowed for the Taxi journey.
 

Newquay Airport Taxis

We are a small family run company offering a personal and professional door to door service. As newquay airport taxi drivers we are fully licensed and CRB checked, and we expect only to provide the highest standard. Our aim is to ensure you have a completely trouble free journey from Newquay Airport to whereever your destination may be and return again. We wish you a good journey and look forward to providing our services to you.

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Newquay Airport Taxis

We are a local Newquay Airport Taxis firm offering a superb door to door service with luxurious and comfortable Newquay Airport Taxis at excellent rates. Our Newquay Airport Taxis are equiped with sat nav to ensure an accurate journey no matter where your destination may be throughout the south west, as we know how important it can be to arrive in a timely and professional manner.

No Taxi Rank at Newquay Airport!

Please note that the Taxi rank at Newquay Airport has been removed and you will need to book your Taxi in advance. So to have your vehicle waiting for you when you arrive click here to Pre book your Taxi service... taxis in newquay

To book your Newquay Airport Taxis online and receive a discount price for your taxi from newquay airport, please use our fantastic new quotation and booking system especially designed for you to find what you want and book instantly!

For any enquiries you can call Henver Cars (Newquay) on 0792 882 5668