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Can I cancel my Taxi after I have paid for it?

You can cancel your service provided that the notice you give us is no less than 60 minutes before the arranged booking time, or no less than the estimated travelling time to the collection address if greater than 60 minutes

What if my flight is delayed or cancelled?

Don’t worry, we always try to let common sense prevail. We always monitor flights in order to adjust our timings to meet your flight, and we do encourage our customers to keep us informed and updated on the progress of

Can I change the destination of my Taxi after I have booked it?

Just let us know, and we can deal with it by email if more than a day before and request either additional funds if a longer journey, or refund if shorter, or, if this is last minute simply tell your

Where do I meet my Taxi?

We will always try to meet you in the arrivals foyer with a board with your name on, however, parking can be very difficult sometimes and we may be unable get to the foyer in time. In the event that

Is the price per person or for the taxi?

Our prices are per vehicle not per person. During the booking process you will be able to input the number of passengers or select the vehicle size that you want. This information is to ensure that the most suitable vehicle

Do I have to book online, I prefer to speak to someone?

Our online booking process is very user friendly, quick and simple to use. However we do understand that some customers prefer to speak to a real person. So please do call us on 01637 415161 if this is the case

How do I know if my booking is confirmed?

You will receive an email confirming the details of your journey. This email will also tell you where you should meet your taxi. If you have not received your confirmation, your taxis is not booked!

How do you set your prices?

We calculate our prices based upon the current Restormel Zone Hackney Carriage Table of Fares and then discount these prices. Our prices include any charges to travel to Newquay Airport in order to provide our services to you.

Are there bus services to and from Newquay Airport?

Yes there are. First Great Western run bus services between Newquay Airport, Newquay and Truro. From Truro you can link up to pretty much all of Cornwall. The down side is that you may need to make more than one

The date I want to book is not selectable!

If you are unable to select a certain date in the booking form, then that normally means we are heavily booked on that day. It doesn’t mean that we cannot offer you a taxi, but we ask that you call